Privacy Policy

1. Introduction

Mirae Diamonds ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit miraediamonds.com or make a purchase.

2. Information We Collect

We collect information you provide directly, such as your name, email, phone number, shipping address, and payment details. We also collect usage data including IP address, browser type, and pages visited, via cookies and similar technologies.

3. How We Use Your Information

• To process and fulfil your orders
• To communicate order updates, shipping notifications, and customer support
• To send marketing communications (only with your consent)
• To improve our website, products, and services
• To detect and prevent fraud

4. Data Sharing

We do not sell your personal data. We share information only with trusted service providers (payment processors, courier partners, IT service providers) strictly to fulfil our obligations to you, and as required by law.

5. Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyse site traffic. You can control cookie settings through your browser.

6. Data Security

We employ industry-standard security measures, including SSL encryption and PCI-DSS compliant payment processing, to protect your data from unauthorised access.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@miraediamonds.com.

8. Changes to This Policy

We may update this policy periodically. Continued use of our website constitutes acceptance of any changes.

9. Contact Us

For privacy-related questions, email privacy@miraediamonds.com or write to us at our registered address in Surat, Gujarat, India.